General Errand Services
Each and every errand assigned to us is assigned to our contractors who have undergone thorough background check.
Duration of task completion is based on customer\'s requirements. We will always communicate to our customers when their task(s) is expected to be finished.
We provide the cost of most of our services upfront. However, if there are miscellaneous charges that come up in the process of executing the errand task, we will update the cost and inform the customer about the changes.
Yes, we cover all 36 states in Nigeria, including the FCT.
Once we assign and dispatch a contractor (vendor) to the site, we can no longer cancel or refund money to the customer.
All credit card transactions are encrypted. We do not store credit card information long term in our servers. For PayPal payments, we have no access to credit card information.
Health Insurance FAQs
To access care at you chosen provider, all you need to do is to go with your HCI validity and identity cards so as to identify yourself as HCI healthcare enrollee.
You can start accessing care as soon as your enrollee cards have been delivered to you (Please note that your enrollee validity card carries your start and end date).
No. authorization code is needed only for some special investigations. This is initiated to reduce waiting period in the hospital.
It takes about 20 mins.
If you have an emergency and you can reach HCI Healthcare, contact us so that we can guide you on the nearest hospital close to your emergency site. If you cannot reach HCI Healthcare, check-in into any hospital close to you and get the emergency resolved. In this case, you would need to pay for the emergency. You can either reach HCI Healthcare directly or through your Scheme coordinator within 72 hours to notify us of the emergency.
Transcript Errand FAQs
This depends on the school, but we advise customers to give 25-30 working days.
No, we do not.
Visit our website and place your request through the "Transcript" service category.
Groceries Errand FAQs
The timeframe for grocery orders is 72 business hours.
Yes, we do.
No, we do not.
Still have questions?
Can't find what you're looking for? Contact our friendly team.
Contact Support